Privacy policy

The Services are provided by FJ DYNAMICS INTERNATIONAL LIMITED and, where applicable, its affiliates. Depending on your country or region and the specific products or services you use, the entity responsible for processing your personal information may vary.

To the extent that we independently determine the purposes and means of processing personal information as described in this Privacy Policy, we will act as the data controller, personal information processor, or other equivalent responsible entity under applicable data protection laws. The specific responsible entity and relevant contact details are set out in the “Contact” section of this Privacy Policy and, where applicable, in any jurisdiction-specific supplemental terms.

Where we process personal information solely on behalf of and in accordance with the instructions of our business customers, partners, or other third parties, such business customers, partners, or third parties may be the controller of the relevant personal information, and we will process such personal information in accordance with our agreements with them and applicable law.

FJD Landscaping Store is operated by FJ DYNAMICS INTERNATIONAL LIMITED. FJD Landscaping Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). FJD Landscaping Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information, such as your name, email address, and other information you provide in connection with your customer account.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:
• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.


How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses Your Privacy Choices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Privacy controls | Control how Shopify uses your data.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses Your Privacy Choices.Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit Global Privacy Control — Take Control Of Your Privacy Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit Privacy controls.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. We will investigate and respond to privacy complaints within a reasonable period and in accordance with applicable law. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at landscaping-shop@fjdynamics.com or contact us at FJ DYNAMICS INTERNATIONAL LIMITED, Unit 520-522, 5/F, CORE BUILDING 1 PH1, 1 SCIENCE PARK EAST AVE, SHA TIN, NT,Hong Kong SAR.

Jurisdiction-Specific Supplemental Terms

Certain jurisdictions have laws that provide additional terms applicable to users of the Services. This section describes those additional terms.

If you are located in one of the jurisdictions listed below, the terms set out under the name of your jurisdiction will apply to you in addition to the terms of this Privacy Policy. In the event of any conflict, the supplemental terms applicable to your jurisdiction shall prevail.

California

This section applies to California residents covered by the California Consumer Privacy Act of 2018 (“CCPA”).

Collection and Disclosure of Personal Information
During the past 12 months, we have collected and disclosed the following categories of personal information from you, your device, or about you or your device:
  • Identifiers, such as your account ID, password, IP address, device ID, email address, and telephone number.
  • Internet or other electronic network activity information, such as information relating to your use of the Services, including login activity and other device information described in this Privacy Policy. This information is collected directly from you and your device.
  • Commercial information relating to transactions conducted through the Services, such as the products or services purchased and their prices. This information is collected directly from you and your device.
  • Other information described in Section 1798.80(e) of the California Civil Code. This information is collected directly from you as our consumer.
We collect your personal information for the following purposes:
  • To provide the Services to you and maintain your account;
  • To improve our Services, including their functionality;
  • For security and verification purposes, including the prevention and detection of fraudulent activities; and
  • To identify and resolve technical issues and vulnerabilities.
For additional information regarding the purposes for which each category of personal information is used, please refer to the sections of this Privacy Policy entitled “Personal Information We Collect” and “How We Use Your Personal Information.”
We disclose personal information to the following categories of entities:
  • Other companies within our corporate group that process your personal information for the operation of the Services;
  • Other companies that provide services to us and support the Services, which are contractually prohibited from retaining, using, or disclosing personal information for purposes other than providing services to us;
  • Regulatory authorities, judicial authorities, and law enforcement agencies; and
  • Entities that acquire all or substantially all of our business.
During the past 12 months, we have not sold the personal information of California residents for monetary or other valuable consideration, nor have we shared such personal information for cross-context behavioral advertising purposes.

Rights under the CCPA
If you are a California resident, you have the right to:
  • Request that we disclose to you, free of charge, the following information collected during the 12 months preceding your request:
    • The categories of personal information we have collected about you;
    • The categories of sources from which such personal information was collected;
    • The purposes for collecting your personal information;
    • The categories of third parties to whom we disclosed your personal information, the categories of personal information disclosed, where applicable, and the purposes of such disclosure; and
    • The specific pieces of personal information we have collected about you;
  • Request that we delete personal information collected from you, subject to the exceptions provided under the CCPA;
  • Request that we correct inaccurate personal information about you;
  • Opt out of the sale or sharing of personal information, including sharing for cross-context behavioral advertising;
  • Limit the use and disclosure of sensitive personal information, such as precise geolocation, government identification numbers, financial account information, race or religious beliefs, biometric information, and health information;
  • Receive or transfer your personal information in a portable format where technically feasible; and
  • Not be unlawfully discriminated against for exercising your rights under the CCPA, including by receiving a different level or quality of services or being denied goods or services.
We aim to respond to all verified requests under the CCPA within 45 days. Where necessary, this period may be extended by an additional 45 days, and we will provide an explanation for the extension.

How to Exercise Your Rights
You may first log in to your account to manage your data. If you are a California resident to whom the CCPA applies, you may also contact us through our website or by emailing us at infosec@fjdynamics.com to exercise your rights with respect to other data, where applicable.

Nevada

Under Nevada law, Nevada residents who purchase goods or services from us may opt out of the “sale” of certain “covered information,” as such terms are defined under Nevada law, where such sale is made for monetary consideration to another person for that person to license or sell the information to additional persons.

“Covered information” includes your name, address, email address, telephone number, or any identifier that allows you to be contacted either online or offline.

As described above, we may share your information with certain third parties that we believe may provide offers and promotions for products and services that may be of interest to you. We do not consider such sharing to constitute a “sale” under Nevada law.

However, if you are a Nevada resident who has purchased goods or services from us, you may submit a request to record your opt-out preference by emailing us at infosec@fjdynamics.com. Please note that we may take reasonable steps to verify your identity and the authenticity of your request.

Australia

This section applies to users located in Australia.

Overseas Recipients
We take reasonable steps to ensure that third parties located outside Australia process your personal information in a manner consistent with applicable Australian privacy laws. However, you acknowledge that we do not control the acts or omissions of such third-party recipients and are not responsible for such acts or omissions.

Right of Access
You have the right to access the personal information we hold about you, information regarding how we use it, and information regarding the parties with whom we share it.

You may log in to your account to access the personal information you have provided for your account. If you believe that we hold any other personal information about you, please contact us at infosec@fjdynamics.com.

Right to Correction
You have the right to request correction of any inaccurate personal information we hold about you.

You may log in to your account to access the personal information we hold about you. If you believe that any other personal information we hold about you is inaccurate, please contact us at infosec@fjdynamics.com.

Children
For individuals under 18 years of age, we will assess whether they have sufficient maturity and understanding to provide valid consent. Where an individual does not have sufficient capacity to consent, we will obtain consent from their parent or legal guardian before allowing them to register an account and use the Services.

Your Rights
If you are dissatisfied with our response to your request to access or correct your personal information, or with our response to a privacy complaint concerning your personal information, you may contact us at infosec@fjdynamics.com.